Fulfill your 45 hour California Estate Continuing Education Requirement Online Today!

General questions about CalOnlineCE.com

About our company and team

CalOnlineCE.com is approved by California Department of Real Estate to offer correspondence courses. Our DRE Sponsor #: 5985. Our instructors and partners have over 30 years of real estate experience in both teaching and practicing real estate. Click here to view our approval on the DRE's website.

General Information

Agency | View Topic Information
Ethics | View Topic Information
Fair Housing | View Topic Information
Risk Management | View Topic Information
Management And Supervision | View Topic Information
Trust Fund Handling |View Topic Information
Consumer Protection Part 1 | View Topic Information
Consumer Protection Part 2 | View Topic Information

Information

CalOnlineCE.com maintains a record of all topics completed by our students. As long as a student's 4 year period has not expired, students are able to access their account. Course data are stored on CalOnlineCE's secure servers. You will have access to study material for up to 4 years starting from the day your payment was received. Students found to have engaged in misrepresentation of their identity will be promptly reported to the DRE. Only students enrolled in our correspondence course can receive a certificate for the course. All technical support questions should be directed to: hello@calonlinece.com Alternatively, you can call us at: 1-818-649-6203. For course related questions, our instructors are available to answer any questions via email (hello@calonlinece.com) as well. We will make an effort to respond to questions within a reasonable time period on regular business hours (Monday thru Friday).

Getting started

After paying and creating an account, students are able to login to our platform and download books in order to start studying. The DRE stipulates that students have to wait 4 days after signing up in order to take their first exam. Only a maximium of 15 credit hours may be accumulated in a day. After 15 credit hours, students must wait 24 hours before taking any other exams. All exams are open book. Students have 35 minutes to complete a 3 hour topic. Students may retake a failed exam only once. If a student fails the retake exam, they must wait a couple hours before been allowed to retake the exam. For example, if a student fails a 3 hour ethics final exam, the student will have to wait 3 hours.

How secure is my payment information?

Security is very important to us. We do not store any credit card information on our server. Payment information is handled through Stripe. Stripe is a world renowned secure payment platform with million of users worldwide.

How come I can't see answers to the exam

Our platform was designed according to the guidelines set-forth by the DRE. In order to protect the integrity of the exam, we are not allowed to disclose answers to exam questions.

What is your return policy?

We will provide a full refund within 7 days of receiving payment. There will be a 10% processing fee, if a refund is requested 7 days after making a payment (provided that student did not take an exam).

When do I receive my certificate?

Students are able to receive a certificate as soon as an exam is passed. Simply click on the print certificate button to download your certificate. Our system will also email students a PDF copy.

Would I be able to contact an instructor with questions?

Yes, if you have questions about the material, you may email the instructor (hello@calonlinece.com).

 

Technical Questions

I forgot my username and password. What do I do?

No worries. Our platform allows you to reset your password. Just go to:https://www.calonlinece.com/forgot_password
Enter your email and our platform will email you a password reset link.

How do I access the courses material?

Just go to https://www.calonlinece.com/signin with your username and password. Our platform remembers the video you last watched and you can continue from there. You do not have to worry about it not remembering which video you last watched. Our platform saves everything automatically.

Which browsers can I use with your system?

We highly recommend using the most recent chrome web browser. Our platform also supports numerous other major browsers such as Microsoft Edge, Internet Explorer 8 and up, Safari, Firefox, Android, Iphone, Ipad, Galaxy tablets, and more.